Privacy Policy - Dobsware

1. Introduction

Dobsware values the privacy and protection of its users’ personal data.
This Privacy Policy explains how we collect, use, store, and protect personal information obtained through the website https://dobsware.com, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

By using our website, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect the following categories of personal data:

Identification data: name, company, role or position.
Contact data: email address, phone number.
Technical data: IP address, browser type, operating system, access date and time.
Usage data: visited pages, browsing duration, referral source.
Voluntary information: details provided through contact forms, quote requests, or newsletter subscriptions.

3. Purpose of Data Processing

The personal data collected is used for the following purposes:

Responding to contact requests, inquiries, or technical support.
Providing quotes and commercial proposals.
Improving website performance and user experience.
Complying with legal and contractual obligations.
Sending informational or promotional communications (only with prior consent).

4. Legal Basis for Processing

The processing of personal data is based on:

Performance of a contract or pre-contractual measures.
Compliance with legal obligations applicable to Dobsware.
User consent, where applicable (e.g., newsletter subscriptions).
Legitimate interest of Dobsware, such as ensuring website security and improving its functionality.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

After this period, data will be securely deleted or anonymized.

6. Data Sharing and Disclosure

Dobsware does not share personal data with third parties, except in the following cases:

When necessary for service provision (e.g., web hosting, analytics, or email delivery providers).
When required by law or competent authorities.

All third parties processing data on behalf of Dobsware are contractually bound to maintain confidentiality and comply with GDPR requirements.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), Dobsware ensures that adequate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.

8. Data Subject Rights

Users have the right to:

Access their personal data.
Request rectification or deletion of their data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (where processing is based on consent).

9. Data Security

Dobsware implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data, protecting it from unauthorized access, loss, destruction, or alteration.

10. Cookies

Our website uses cookies to improve user experience and analyze traffic.
For more details about the types of cookies used and how to disable them, please refer to our separate Cookie Policy.

11. Updates to This Privacy Policy

Dobsware reserves the right to update this Privacy Policy at any time.
All changes will be published on this website, indicating the date of the latest revision.

Last updated: 2025-10-09